Is "Microsoft" or "Google" Calling You? Don't Fall for this Common Computer Scam

Is “Microsoft” or “Google” Calling You? Don’t Fall for this Common Computer Scam

March 14, 2019

In a world dense with technology, consumers are bombarded with information. You receive notices from email, social media, vendors, retailers and more. It can be difficult to sift through the pile and successfully avoid the junk. The setting is ideal for scammers. Our computer services in St. Charles County, MO have helped many customers who have fallen for common scams.

To help you avoid these frauds, we want to educate you on the following scam that is attempted almost daily. Here’s the scoop.

The Call

The scam starts with a phone call to your personal line from someone claiming to represent Microsoft or Google. Maybe you didn’t recognize the number, but you picked up anyway, hoping it was a sweepstakes win. As it turns out, this is far from the case.

The Claim

The “Microsoft” or “Google” caller claims that something is wrong with your computer. It might be that your license has expired, or it is infected with a virus, or the system needs to be upgraded to protect it from a potential threat. The caller will make it sound urgent that you act to protect your files.

The Request

To “protect” or “fix” your computer, the caller will request that you visit their company’s support website, or call their tech support team or grant them remote access to your computer. With any of these scenarios, the scammer is hoping to gain access to your information or computer.

The Response

If this happens, hang up! Do not give the scammers any information. Do not grant remote access to your computer. Do not visit any site they recommend or call any number they give you. Hang up immediately. If the attempt is made via email, delete it. Do not click on any links or respond. Further interaction with their attempts can put you at risk of being victimized. They may be after passwords, bank accounts, credit cards or other confidential information. If they succeed in accessing your system, you might not even realize it, as it might not cause any symptoms on your computer.

The Prevention

To prevent victimization by scammers, be on the alert for suspicious contacts as the one described here. If you notice any unusual activity on your computer, don’t hesitate to reach out to your local computer services in St. Charles County, MO. For additional protection, you can consult with these professionals about antivirus software and other system upgrades that will prevent scammers from accessing your information. Remember, only grant access to trusted sources, and always verify their origin first.

Get More Tips

Would you like to learn more about common scams and how to avoid falling for their traps? Contact the team at Computer Paramedic. We are your local expert providers of computer services in St. Charles County, MO. Since 1995, we have served customers throughout the area with top-quality personal and business computer care. Our specialties include repair, updates, maintenance and setup. Reach out to us today with any questions or to make arrangements for your next service. We look forward to helping you protect your system.

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